Shipping policy

Thank you for choosing We Transfers. We are committed to delivering your custom transfer products quickly and reliably. Please review the details below regarding our shipping process and policies.

Shipping Information

Processing Time
All orders are processed within 1 to 3 business days after the final design is submitted or approved. For high-volume or bulk orders, processing times may vary slightly.

Shipping Time

  • Standard Shipping: 4 to 7 business days

  • Expedited Shipping: 2 to 3 business days

Please note that shipping times may vary depending on your location and order volume.

Shipping Carriers
We use trusted shipping providers such as USPS, UPS, and FedEx, depending on your delivery location and selected shipping method.

Shipping Costs
Shipping fees are calculated at checkout based on your location and chosen delivery speed. We occasionally offer free shipping promotions for qualifying orders.

Returns & Refunds

Digital Products
Due to the nature of digital downloads, all sales of digital files are final and non-refundable once the file has been delivered.

Printed Transfers
If you receive a damaged, incorrect, or defective printed product, please contact us within 7 days of receiving your order. We will assess the issue and, if applicable, offer a replacement or refund.

Return Conditions

  • Items must be unused and returned in their original condition

  • A return request must be submitted and approved before any item is sent back

  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part

Contact Us

If you have any questions about your order, shipping, or return process, please feel free to reach out to us at:

Email: support@wetransfers.com
Response Time: We typically respond within 24 hours during business days.